Kognie isn't loading or something looks broken

Try these first — they fix most problems:

1. Reload the page.
2. Use an up-to-date version of Chrome, Edge, Firefox or Safari.
3. Turn off extensions that block scripts or ads for kognie.com, or try a private window, which usually runs without them.
4. Check your internet connection, and try another network if you can.

Still stuck? Send us a message and include what you were doing when it happened, your browser and device, and a screenshot if you can. That helps us fix it quickly.